Troubleshooting

IML Click

• Interference

Drivers

• IML-WRS971T Device Driver

Folder Locations

• Lumi ViewPoint Log Files
• Locations and Permissions

Versions

• How do I change the language of ViewPoint to be localised?
• What version of Lumi ViewPoint do I have installed?

Installation

• NetTcpPortSharing Issue
• No suitable version of Microsoft Office. Lumi ViewPoint Pro is compatible with Microsoft Office 2007 or higher
• Performing a complete uninstall
• Lumi ViewPoint Add-in Disappeared
• Receiver button does not respond
• The download of SQL Express LocalDB Failed. Do you want to retry?

See all 8 articles

Licencing

• Receiver Unlicenced
• Why does Lumi ViewPoint connect to ntp.pool.org?
• Is it a per User or per Device License and it is Perpetual?

Error Messages

• No Access Points Error
• No Meeting Error
• No Hubs Error

PowerPoint

• Delete Corrupt User Config
• Add-in issues
• Presenter View