In this article:
- Check Licence
- Check Device Driver
- Check Device Manager
- Reboot the Machine
- Place licence in root folder
- Check with Admin
If your USB Receiver icon does not turn green after validating an XML Licence
Check Licence
- Ensure the USB Receiver is inserted and you see an orange LED
- Double check the 6 digit number on the XML Licence corresponds with the digits displayed underneath the barcode on the physical USB Receiver.
Check Device Driver
- Ensure the USB Receiver is inserted and you see an orange LED
- Go to Bluetooth and other devices and look for IML-WRS971T
- If you do not see it in the list remove the USB Receiver and insert into a different USB port
- Still don't see it, try installing IML-WRS971T Device Driver
Check Device Manager
If moving the USB Receiver to a new port does not resolve the issue
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Still not working
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Reboot the Machine
- Leave the USB Receiver Inserted
- Reboot the machine
- Load Lumi ViewPoint
Place licence in root folder
- Place your xml file in C:\Users\Public\Documents\IML\Licences
- Check you see Receiver In
Check with Admin
Check with you Administrators that your USB ports are not locked down due to a security
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